94%
of a marketing budget is spent on
attracting new clients
If their experience is not a pleasurable or satisfactory one, theres a fair chance to say they may not be coming back (or even become a customer in the first place.
Don't take that risk!
15%
of a client base is
lost
on average each year
With a contributing factor being 'lack of entertainment' whilst they wait
for their call to be answered.
25%
of a client base were
actually happy to wait
Provided the content was engaging, be it promotional or informative, rather than a simple "ring ring" or even worse, no tone at all, just silence.
Take our client experience test below, to see how you score
- When was the last time you 'mystery shopped' your business?
Answer:
- Not in the last 12 months
- 6 months ago
- Every Month/Quarter
2. When was the last time you called your business on your main telephone number?
Answer:
- Not in the last 12 months
- 6 months ago
- Every Month/Quarter
3. When you call your main telephone number, how long is the wait for your call to be answered?
Answer:
- 30 seconds and over
- 10 seconds to 30 seconds
- Under 10 seconds
NOTE: The lower the score, the higher the priority to make these assessments now!
Bring your business and brand to life, and give it a voice!
Using professionally recorded and produced audio messaging WILL benefit your business.
- You'll sound more professional
- You'll give your brand a voice
- You'll become more trusted by your clients
This service can be used to promote your range of brands you stock, special offers and promotions and provide you with a platform to communicate with your clients that call you.
Remember not all clients are on 'the web' or use social media, so by including audio marketing and messaging into your business
WILL generate interest, bookings and additional sales, by up to 25%.
Bring your business and brand to life, through the airwaves!
Using music combined with professionally recorded and produced audio messaging WILL bring a benefit to your business.
- You'll be able to create an ambience your clients crave, and also will provide a positive impact on your workforce.
- With a range of playlists and music genres to choose from, theres a playlist to suit any reception, waiting room or sales floor.
This service can be used solely for a background music service, or to promote your range of brands you stock, special offers and promotions, with these announcements automatically feeding in between the tracks.
Essentially it can be your own in-house radio, thats focused on you and your business (and will not play business rival adverts like a traditional radio station!)
WELCOME
Create a warm welcome, everytime!
This can also be used to inform your callers of a special, promotion or informative message, in only 5 to 10 seconds!
Changing this content regularly WILL deliver results and have a
positive impact on your business.
IN QUEUE & ON HOLD
Nobody likes to wait, thats just life!
Audio (& backing tracks) containing promotional, informative, or a
combination will keep your clients entertained rather that clock watching.
Provided the content is engaging,
this can spark an enquiry or
request for additional information.
Out of Hours / Closed
We all need a rest!
When you're closed for the day, the messaging will inform anyone that calls in, and confirm when you're next open.
They can also have the option to leave or message, or you can direct them to your app or website to make an online booking.
AMA are specialists in curating a perfect, and polished client experience, be that over the phone or when they are
with you at their appointment, thanks to our range of audio marketing and messaging services, built and perfected to provide
a cost effective, subtle yet effective form of creating additional interest and generating additional revenue back into your business.
We provide you with the tools to take control of your client experience today, which
WILL
deliver benefits from both a functional and commercial perspective.
